# Reply — LCH-10437 (Duplicate Charge)

**To:** jordan@northstarapps.io
**Subject:** Re: I was charged twice today

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Hi Jordan,

Thank you for flagging this, and welcome to Pro! You're right — our system captured two $49 charges during the upgrade:

- **ch_5019a** — $49.00 at 9:18 AM (your valid subscription charge)
- **ch_5019b** — $49.00 at 9:19 AM (duplicate caused by a checkout retry bug during launch)

I've submitted a refund for the second charge (ch_5019b). You should see the $49.00 credited back to your card within 5–10 business days.

To confirm: your Pro subscription is active and set correctly. Your next billing date is May 13, 2026, for $49.00 — no extra charges will occur before then.

I'm sorry for the hassle on day one. If the refund doesn't appear within that window, or if you have any other questions, just reply here.

Best regards,
RunComfy Support