# Reply — LCH-10455 (Possible Account Takeover)

**To:** priya@latticevision.ai
**Subject:** Re: Possible account takeover - urgent

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Hi Priya,

Thank you for reporting this immediately — we're treating this with the highest priority.

We can confirm that suspicious activity was detected on your account this morning. Our security team has been escalated and is actively investigating. In the meantime, we are taking the following steps to protect your account:

1. Locking all active sessions on your account.
2. Revoking any recently created API keys.
3. Initiating a forced password reset.
4. Requiring multi-factor authentication (MFA) enrollment on your next login.

A member of our Security Operations team will follow up with you directly within 60 minutes with a detailed summary of what was accessed and any additional steps you may need to take.

Your reference number is **LCH-10455**. You can reply to this thread at any time for updates.

I understand how alarming this is, and we're on it.

Best regards,
RunComfy Support