# Notion API Log — Twilio SMS Outage Incident (2026-04-16)

---

## 1. Search for "Incidents" data source

### Request

```bash
curl -X POST "https://api.notion.com/v1/search" \
  -H "Authorization: Bearer $NOTION_API_KEY" \
  -H "Notion-Version: 2022-06-28" \
  -H "Content-Type: application/json" \
  -d '{"query": "Incidents", "filter": {"value": "database", "property": "object"}}'
```

### Response

```json
{"object":"list","results":[],"next_cursor":null,"has_more":false,"type":"page_or_database","page_or_database":{},"request_id":"1ffcbe4e-1332-4e19-bcbc-3967b15d229f"}
```

> No existing Incidents database found. Created one in the next step.

---

## 1b. Create Incidents database

### Request

```bash
curl -X POST "https://api.notion.com/v1/databases" \
  -H "Authorization: Bearer $NOTION_API_KEY" \
  -H "Notion-Version: 2022-06-28" \
  -H "Content-Type: application/json" \
  -d '{
    "parent": {"page_id": "341eff44-8b72-803d-ae29-cbc1c2f5b7ff"},
    "title": [{"text": {"content": "Incidents"}}],
    "properties": {
      "Name": {"title": {}},
      "Status": {"select": {"options": [{"name": "Active", "color": "red"}, {"name": "Mitigated", "color": "yellow"}, {"name": "Resolved", "color": "green"}, {"name": "Closed", "color": "gray"}]}},
      "Severity": {"select": {"options": [{"name": "P1", "color": "red"}, {"name": "P2", "color": "orange"}, {"name": "P3", "color": "yellow"}, {"name": "P4", "color": "gray"}]}},
      "Owner": {"rich_text": {}},
      "Date Opened": {"date": {}},
      "Date Resolved": {"date": {}},
      "Affected Service": {"multi_select": {"options": [{"name": "Onboarding"}, {"name": "Billing"}, {"name": "Auth"}, {"name": "Dashboard"}, {"name": "API"}]}},
      "Root Cause": {"rich_text": {}},
      "External Vendor": {"select": {"options": [{"name": "Stripe"}, {"name": "Twilio"}, {"name": "SendGrid"}, {"name": "AWS"}, {"name": "Okta"}, {"name": "None"}]}}
    }
  }'
```

### Response

```json
{"object":"database","id":"344eff44-8b72-81bc-8720-cec192bb1c5a","cover":null,"icon":null,"created_time":"2026-04-16T03:34:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_time":"2026-04-16T03:34:00.000Z","title":[{"type":"text","text":{"content":"Incidents","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Incidents","href":null}],"description":[],"is_inline":false,"properties":{"Status":{"id":"%3FIad","name":"Status","description":null,"type":"select","select":{"options":[{"id":"3d25dc8e-e2c1-4240-8338-48f4d82df728","name":"Active","color":"red","description":null},{"id":"714261be-6002-449f-9cec-68c2fdda771e","name":"Mitigated","color":"yellow","description":null},{"id":"61af9bce-5de3-4f9e-8261-89279e158a54","name":"Resolved","color":"green","description":null},{"id":"e9e8de4e-54c9-4f18-9404-90691b6ecaf1","name":"Closed","color":"gray","description":null}]}},"Date Opened":{"id":"FlZW","name":"Date Opened","description":null,"type":"date","date":{}},"Owner":{"id":"Z%3Ec%3D","name":"Owner","description":null,"type":"rich_text","rich_text":{}},"Root Cause":{"id":"_YTf","name":"Root Cause","description":null,"type":"rich_text","rich_text":{}},"Severity":{"id":"k%60%5C%40","name":"Severity","description":null,"type":"select","select":{"options":[{"id":"e44fee18-4c3f-4f14-bd94-f3963f9b9fcf","name":"P1","color":"red","description":null},{"id":"39e96fcd-1bec-4953-b88f-0c27be065b07","name":"P2","color":"orange","description":null},{"id":"bbf414f6-974a-4d6a-9c0e-cd52e4e007be","name":"P3","color":"yellow","description":null},{"id":"6acce60a-1ef8-4521-8384-bd0a80636eea","name":"P4","color":"gray","description":null}]}},"Affected Service":{"id":"p%5BFK","name":"Affected Service","description":null,"type":"multi_select","multi_select":{"options":[{"id":"905a13c4-01ff-417b-9c85-42c8ccf0ca2c","name":"Onboarding","color":"default","description":null},{"id":"43c79d5d-5cb6-47a0-8e6e-9549535a3416","name":"Billing","color":"default","description":null},{"id":"ead808c0-86e7-4fd8-be66-1600e0f05747","name":"Auth","color":"default","description":null},{"id":"bb43299c-5993-4f4f-bc84-0f30a7d6fb26","name":"Dashboard","color":"default","description":null},{"id":"9cc99d44-7280-4de5-9c8b-507976f94e91","name":"API","color":"default","description":null}]}},"External Vendor":{"id":"%7B_z%7B","name":"External Vendor","description":null,"type":"select","select":{"options":[{"id":"c153a6bb-3511-4270-8cd4-c4c204d84835","name":"Stripe","color":"default","description":null},{"id":"456b3ed1-f613-4071-abcc-d767a0da19be","name":"Twilio","color":"default","description":null},{"id":"88703aa1-17ee-4edd-8b0a-af1a75ae4674","name":"SendGrid","color":"default","description":null},{"id":"d22ff07c-ae24-4e7e-a823-1146c8262f39","name":"AWS","color":"default","description":null},{"id":"98fd4818-ca7e-4c7a-8f07-e745a0959d36","name":"Okta","color":"default","description":null},{"id":"377dedb1-1896-4453-980a-c720f7b6aa4a","name":"None","color":"default","description":null}]}},"Date Resolved":{"id":"~j~%5D","name":"Date Resolved","description":null,"type":"date","date":{}},"Name":{"id":"title","name":"Name","description":null,"type":"title","title":{}}},"parent":{"type":"page_id","page_id":"341eff44-8b72-803d-ae29-cbc1c2f5b7ff"},"url":"https://www.notion.so/344eff448b7281bc8720cec192bb1c5a","public_url":null,"in_trash":false,"archived":false,"request_id":"801b8200-630a-42ee-8e53-63a3311762a2"}
```

> Database created: `344eff44-8b72-81bc-8720-cec192bb1c5a`

---

## 2. Query active incidents

### Request

```bash
curl -X POST "https://api.notion.com/v1/databases/344eff44-8b72-81bc-8720-cec192bb1c5a/query" \
  -H "Authorization: Bearer $NOTION_API_KEY" \
  -H "Notion-Version: 2022-06-28" \
  -H "Content-Type: application/json" \
  -d '{"filter": {"property": "Status", "select": {"equals": "Active"}}}'
```

### Response

```json
{"object":"list","results":[],"next_cursor":null,"has_more":false,"type":"page_or_database","page_or_database":{},"request_id":"0144226b-93a9-4628-8a8b-4252e4ce4862"}
```

> No active incidents yet (database was just created).

---

## 3. Create incident page

### Request

```bash
curl -X POST "https://api.notion.com/v1/pages" \
  -H "Authorization: Bearer $NOTION_API_KEY" \
  -H "Notion-Version: 2022-06-28" \
  -H "Content-Type: application/json" \
  -d '{
    "parent": {"database_id": "344eff44-8b72-81bc-8720-cec192bb1c5a"},
    "properties": {
      "Name": {"title": [{"text": {"content": "Twilio SMS Outage — Onboarding Blocked"}}]},
      "Severity": {"select": {"name": "P2"}},
      "Date Opened": {"date": {"start": "2026-04-16"}},
      "Affected Service": {"multi_select": [{"name": "Onboarding"}]},
      "Root Cause": {"rich_text": [{"text": {"content": "Twilio SMS verification service outage in US-East region. SMS delivery rate dropped to 0%, blocking all phone verification in onboarding flow."}}]},
      "External Vendor": {"select": {"name": "Twilio"}}
    }
  }'
```

### Response

```json
{"object":"page","id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73","created_time":"2026-04-16T03:34:00.000Z","last_edited_time":"2026-04-16T03:34:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"cover":null,"icon":null,"parent":{"type":"database_id","database_id":"344eff44-8b72-81bc-8720-cec192bb1c5a"},"in_trash":false,"is_archived":false,"is_locked":false,"properties":{"Status":{"id":"%3FIad","type":"select","select":null},"Date Opened":{"id":"FlZW","type":"date","date":{"start":"2026-04-16","end":null,"time_zone":null}},"Owner":{"id":"Z%3Ec%3D","type":"rich_text","rich_text":[]},"Root Cause":{"id":"_YTf","type":"rich_text","rich_text":[{"type":"text","text":{"content":"Twilio SMS verification service outage in US-East region. SMS delivery rate dropped to 0%, blocking all phone verification in onboarding flow.","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Twilio SMS verification service outage in US-East region. SMS delivery rate dropped to 0%, blocking all phone verification in onboarding flow.","href":null}]},"Severity":{"id":"k%60%5C%40","type":"select","select":{"id":"39e96fcd-1bec-4953-b88f-0c27be065b07","name":"P2","color":"orange"}},"Affected Service":{"id":"p%5BFK","type":"multi_select","multi_select":[{"id":"905a13c4-01ff-417b-9c85-42c8ccf0ca2c","name":"Onboarding","color":"default"}]},"External Vendor":{"id":"%7B_z%7B","type":"select","select":{"id":"456b3ed1-f613-4071-abcc-d767a0da19be","name":"Twilio","color":"default"}},"Date Resolved":{"id":"~j~%5D","type":"date","date":null},"Name":{"id":"title","type":"title","title":[{"type":"text","text":{"content":"Twilio SMS Outage — Onboarding Blocked","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Twilio SMS Outage — Onboarding Blocked","href":null}]}},"url":"https://maple-frill-76d.notion.site/Twilio-SMS-Outage-Onboarding-Blocked-344eff448b72814ba3d1ca7c3d9b7b73?pvs=73","public_url":null,"archived":false,"request_id":"af514705-8e20-441b-ac24-8d055855c7ef"}
```

> Page created: `344eff44-8b72-814b-a3d1-ca7c3d9b7b73`

---

## 4. Update incident — set Status to "Active" and Owner to "Sofia Reyes"

### Request

```bash
curl -X PATCH "https://api.notion.com/v1/pages/344eff44-8b72-814b-a3d1-ca7c3d9b7b73" \
  -H "Authorization: Bearer $NOTION_API_KEY" \
  -H "Notion-Version: 2022-06-28" \
  -H "Content-Type: application/json" \
  -d '{
    "properties": {
      "Status": {"select": {"name": "Active"}},
      "Owner": {"rich_text": [{"text": {"content": "Sofia Reyes"}}]}
    }
  }'
```

### Response

```json
{"object":"page","id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73","created_time":"2026-04-16T03:34:00.000Z","last_edited_time":"2026-04-16T03:34:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"cover":null,"icon":null,"parent":{"type":"database_id","database_id":"344eff44-8b72-81bc-8720-cec192bb1c5a"},"in_trash":false,"is_archived":false,"is_locked":false,"properties":{"Status":{"id":"%3FIad","type":"select","select":{"id":"3d25dc8e-e2c1-4240-8338-48f4d82df728","name":"Active","color":"red"}},"Date Opened":{"id":"FlZW","type":"date","date":{"start":"2026-04-16","end":null,"time_zone":null}},"Owner":{"id":"Z%3Ec%3D","type":"rich_text","rich_text":[{"type":"text","text":{"content":"Sofia Reyes","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Sofia Reyes","href":null}]},"Root Cause":{"id":"_YTf","type":"rich_text","rich_text":[{"type":"text","text":{"content":"Twilio SMS verification service outage in US-East region. SMS delivery rate dropped to 0%, blocking all phone verification in onboarding flow.","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Twilio SMS verification service outage in US-East region. SMS delivery rate dropped to 0%, blocking all phone verification in onboarding flow.","href":null}]},"Severity":{"id":"k%60%5C%40","type":"select","select":{"id":"39e96fcd-1bec-4953-b88f-0c27be065b07","name":"P2","color":"orange"}},"Affected Service":{"id":"p%5BFK","type":"multi_select","multi_select":[{"id":"905a13c4-01ff-417b-9c85-42c8ccf0ca2c","name":"Onboarding","color":"default"}]},"External Vendor":{"id":"%7B_z%7B","type":"select","select":{"id":"456b3ed1-f613-4071-abcc-d767a0da19be","name":"Twilio","color":"default"}},"Date Resolved":{"id":"~j~%5D","type":"date","date":null},"Name":{"id":"title","type":"title","title":[{"type":"text","text":{"content":"Twilio SMS Outage — Onboarding Blocked","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Twilio SMS Outage — Onboarding Blocked","href":null}]}},"url":"https://maple-frill-76d.notion.site/Twilio-SMS-Outage-Onboarding-Blocked-344eff448b72814ba3d1ca7c3d9b7b73?pvs=73","public_url":null,"archived":false,"request_id":"10d25d12-4ece-488d-a471-f2138827db0c"}
```

> Status: Active (red), Owner: Sofia Reyes

---

## 5. Append timeline blocks to incident page

### Request

```bash
curl -X PATCH "https://api.notion.com/v1/blocks/344eff44-8b72-814b-a3d1-ca7c3d9b7b73/children" \
  -H "Authorization: Bearer $NOTION_API_KEY" \
  -H "Notion-Version: 2022-06-28" \
  -H "Content-Type: application/json" \
  -d '{
    "children": [
      {"object": "block", "type": "heading_2", "heading_2": {"rich_text": [{"text": {"content": "Incident Timeline"}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "08:42 UTC — First alerts from onboarding health check (SMS delivery rate dropped to 0%)"}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "08:55 UTC — Twilio status page updated: \"Investigating issues with SMS delivery in US-East\""}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "09:10 UTC — Sofia Reyes escalated internally, paused onboarding ads spend"}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "09:30 UTC — Engineering enabled email-based verification fallback for new sign-ups"}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "10:15 UTC — Twilio reported partial recovery; SMS success rate back to ~60%"}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "10:45 UTC — Full Twilio recovery confirmed; onboarding flows restored"}}]}},
      {"object": "block", "type": "heading_2", "heading_2": {"rich_text": [{"text": {"content": "Impact"}}]}},
      {"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": "~340 sign-up attempts failed between 08:42–10:15 UTC. Estimated $12K in delayed activations. Email fallback still enabled. Need to reprocess failed sign-ups from the outage window."}}]}}
    ]
  }'
```

### Response

```json
{"object":"list","results":[{"object":"block","id":"344eff44-8b72-8101-ab66-ddb9f2dfde02","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"heading_2","heading_2":{"rich_text":[{"type":"text","text":{"content":"Incident Timeline","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Incident Timeline","href":null}],"is_toggleable":false,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-810c-ae0a-f62781c70e93","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"08:42 UTC — First alerts from onboarding health check (SMS delivery rate dropped to 0%)","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"08:42 UTC — First alerts from onboarding health check (SMS delivery rate dropped to 0%)","href":null}],"icon":null,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-81b9-9978-c44555eba1c4","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"08:55 UTC — Twilio status page updated: \"Investigating issues with SMS delivery in US-East\"","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"08:55 UTC — Twilio status page updated: \"Investigating issues with SMS delivery in US-East\"","href":null}],"icon":null,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-8169-a17a-f4f644483cca","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"09:10 UTC — Sofia Reyes escalated internally, paused onboarding ads spend","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"09:10 UTC — Sofia Reyes escalated internally, paused onboarding ads spend","href":null}],"icon":null,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-81e6-bbfa-e721de1a7636","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"09:30 UTC — Engineering enabled email-based verification fallback for new sign-ups","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"09:30 UTC — Engineering enabled email-based verification fallback for new sign-ups","href":null}],"icon":null,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-8147-907a-e471f147c62b","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"10:15 UTC — Twilio reported partial recovery; SMS success rate back to ~60%","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"10:15 UTC — Twilio reported partial recovery; SMS success rate back to ~60%","href":null}],"icon":null,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-813f-8e6e-e8172971473b","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"10:45 UTC — Full Twilio recovery confirmed; onboarding flows restored","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"10:45 UTC — Full Twilio recovery confirmed; onboarding flows restored","href":null}],"icon":null,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-8107-917b-ce2e4075718f","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"heading_2","heading_2":{"rich_text":[{"type":"text","text":{"content":"Impact","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"Impact","href":null}],"is_toggleable":false,"color":"default"},"archived":false},{"object":"block","id":"344eff44-8b72-8129-9145-df7d5798c50d","parent":{"type":"page_id","page_id":"344eff44-8b72-814b-a3d1-ca7c3d9b7b73"},"created_time":"2026-04-16T03:35:00.000Z","last_edited_time":"2026-04-16T03:35:00.000Z","created_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"last_edited_by":{"object":"user","id":"341eff44-8b72-81ae-b2b9-0027addc0655"},"has_children":false,"in_trash":false,"type":"paragraph","paragraph":{"rich_text":[{"type":"text","text":{"content":"~340 sign-up attempts failed between 08:42–10:15 UTC. Estimated $12K in delayed activations. Email fallback still enabled. Need to reprocess failed sign-ups from the outage window.","link":null},"annotations":{"bold":false,"italic":false,"strikethrough":false,"underline":false,"code":false,"color":"default"},"plain_text":"~340 sign-up attempts failed between 08:42–10:15 UTC. Estimated $12K in delayed activations. Email fallback still enabled. Need to reprocess failed sign-ups from the outage window.","href":null}],"icon":null,"color":"default"},"archived":false}],"next_cursor":null,"has_more":false,"type":"block","block":{},"request_id":"c6844d29-7c5f-4818-af93-7a72d844e865"}
```

> 9 blocks appended: timeline (7 entries) + impact section (heading + summary).